Terms of Service

Effective Date: July 2026

Welcome to Andrew Sumner Counselling. By accessing or using this website, you agree to the following Terms of Service. If you do not agree with these terms, please discontinue use of this website.

1. Website Purpose

This website is intended to provide general information about Andrew Sumner Counselling, the services offered, fees, and ways to make contact or book appointments.

The information provided on this website is for informational purposes only and should not be considered medical, psychological, or legal advice.

2. No Therapeutic Relationship

Using this website, completing an inquiry form, sending an email, or booking an appointment does not establish a therapeutic or counsellor-client relationship.

A professional counselling relationship begins only after:

  • an initial appointment has been completed;
  • informed consent has been provided; and
  • Andrew Sumner has agreed to provide counselling services.

3. Emergency Situations

This website and its contact methods are not monitored for emergencies.

If you are experiencing:

  • thoughts of harming yourself or others;
  • a mental health crisis; or
  • any emergency requiring immediate assistance,

please call 911, visit your nearest emergency department, or contact your local crisis service immediately.

4. Appointment Requests

Appointment requests submitted through this website or external booking systems are subject to availability.

Submitting a booking request does not guarantee an appointment until confirmation has been received.

5. Fees and Insurance

Fees are subject to change without notice.

Clients are responsible for confirming their eligibility for reimbursement through their insurance provider or third-party funder.

Where direct billing or third-party funding applies, additional eligibility requirements may apply.

6. Website Content

All text, graphics, branding, logos, images, and other content on this website are the property of Andrew Sumner Counselling unless otherwise stated.

No material may be copied, reproduced, distributed, or used commercially without prior written permission.

7. Third-Party Links

This website may contain links to third-party websites, including online booking platforms and external resources.

Andrew Sumner Counselling is not responsible for the content, security, privacy practices, or availability of third-party websites.

8. Website Availability

While every effort is made to keep this website accurate and available, no guarantee is made that:

  • the website will always be available;
  • information will always be current;
  • the website will be free from errors or interruptions.

Andrew Sumner Counselling reserves the right to modify or remove website content at any time without notice.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Andrew Sumner Counselling shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance on its content.

10. Privacy

Personal information submitted through this website is handled in accordance with the website's Privacy Policy.

Please review the Privacy Policy for details regarding the collection, use, and protection of personal information.

11. Governing Law

These Terms of Service are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

12. Changes to These Terms

These Terms of Service may be updated from time to time without prior notice.

The most current version will always be available on this website.

Contact

Andrew Sumner Counselling
618 Anderton Rd, Unit 109
Comox, BC V9M 0C3
Phone: (250) 218-8633
Email: andrewsumner60@gmail.com